Client Responsibility:
Clients are responsible for selecting, negotiating with, and managing vendors for the production of physical products using the design files provided by MitchBox Creative. This includes ensuring that the vendor understands the specifications and requirements of the design files.
No Vendor Research Service:
MitchBox Creative doesn't normally provide services for researching or finding vendors for the production of physical products. Clients are encouraged to independently research and select vendors who meet their needs and quality standards.
Coordination with Client's Vendor:
While we do not conduct vendor research, we are willing to coordinate with the client’s chosen vendor to ensure that the design files meet the necessary specifications.
This coordination will be provided at no additional charge, ensuring that the files are prepared and delivered according to the vendor's requirements.
Liability and Limitations:
MitchBox Creative is not responsible for any delays, quality issues, or other problems that may occur once the design files are handed over to the client’s chosen vendor.
This includes but is not limited to issues related to production timelines, vendor turnover, errors in printing or manufacturing, and any modifications made by the vendor to the design files.
Clients are encouraged to thoroughly vet and communicate their needs to the vendor to ensure a smooth production process.
Approval and Sign-Off:
Clients must approve the final design files before they are sent to any vendor. MitchBox Creative will not be responsible for any discrepancies or issues arising from unapproved files being used in production.
Any changes or additional requests after the final approval may incur additional charges.
Guidance for Clients:
For assistance in finding reputable vendors, we recommend seeking referrals from trusted sources or industry professionals. Online reviews and portfolios can also be valuable resources in selecting a vendor that aligns with your quality and timeline expectations. By adhering to this policy, we aim to provide transparency and ensure that our clients have the best possible experience working with their chosen vendors.